Website information

Terms & disclaimers

Effective: 16 July 2026

These terms apply to use of this website. The website provides general information and a way to contact RichAutoTruck. Sending a form, WhatsApp message or call does not by itself create a confirmed booking or service agreement.

Emergency and roadside enquiries

“24-hour breakdown assistance” means emergency enquiries can be made at any time. Attendance is subject to Richie confirming availability, location, access, safety, current call-outs, travel conditions, equipment and parts. No specific arrival time is guaranteed unless directly agreed.

If a vehicle is in an unsafe position, blocking traffic, carrying dangerous goods, or creating an immediate risk to people or property, contact the appropriate emergency, traffic or road authority first.

Quotes and estimates

Any price given before inspection is an estimate based on the information available at that time. The price and repair time may change after inspection, diagnosis or dismantling, or if hidden damage, additional faults, parts availability, supplier pricing or external delays are identified. Additional work should be approved before it proceeds.

Bookings and completion times

A requested date is not a confirmed booking until accepted directly by RichAutoTruck. Repair and completion times are estimates and may be affected by diagnosis, parts supply, additional faults, weather, roadside conditions and other circumstances outside reasonable control.

Vehicle information and photos

You are responsible for providing accurate vehicle, location and fault information. Only send photos or information that you have permission to share. Selecting photos does not upload them to the website. On supported secure devices, pressing the form button can pass the photos to your device's share panel; you still choose the receiving contact or app and whether to complete the send. If the device cannot share the selected photos, the website keeps the request on the page and does not replace it with a text-only WhatsApp message.

Workmanship, parts and warranties

Any workmanship guarantee, parts warranty or limitation depends on the specific job, parts source and written terms agreed for that work. The website does not create a blanket warranty. Ask for the applicable terms before authorising work.

Website information

Reasonable care is taken with the information on this website, but service details, coverage and availability can change. External links and map results are provided for convenience and are controlled by third parties.

Business details

The website currently presents RichAutoTruck 24-Hour Breakdown as the trading identity supplied for publication. Formal registered company, VAT, insurance, qualification and certification details should only be added after those records are supplied and verified.

Contact

Questions can be directed to Richie by telephone on 073 117 0218 or by WhatsApp on 061 715 9943.